Ricky Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit, register with or use Ricky Casino. Please read them carefully before opening an account or participating in any games or promotions.

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1. General terms and acceptance

These Terms & Conditions apply to your use of the Ricky Casino website, account services, games, promotions and related features. By accessing the website, creating an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

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These terms should be read together with any additional rules displayed on the website. This may include game rules, promotion terms, privacy information, responsible gambling information and notices shown during registration or play. Where a promotion or particular game has separate terms, those terms apply to that promotion or game. If there is an inconsistency, the more specific terms will generally apply to the relevant activity.

Changes to these terms

Ricky Casino may update these terms from time to time to reflect changes to the website, services, technology, applicable requirements or business operations. The latest version will be made available on this page. You should review the terms before using the website, particularly after an update. Continuing to use the website after changes are published means that you accept the updated terms. If you do not accept an update, you must stop using the relevant services and may close your account.

Lawful use

You are responsible for checking that online gambling is permitted where you are located. You must not access or use Ricky Casino if doing so would breach any law, restriction or requirement that applies to you. Ricky Casino may restrict access to particular services, games or promotions where required or considered appropriate.

2. Eligibility, registration and account security

You may only register and use an account if you meet the minimum legal age and all other eligibility requirements that apply to online gambling in your location. You must provide accurate, current and complete information during registration and whenever that information changes. An account must be registered in your own name and for your own use.

You must not create an account on behalf of another person, allow another person to use your account or use another person’s payment method without proper authorisation. You must not register if you are self-excluded, restricted from gambling or otherwise prohibited from using the services. Ricky Casino may refuse an application or request further information before allowing an account to be opened or used.

Identity and account checks

Ricky Casino may carry out age, identity, address, payment, source-of-funds or other compliance checks. You may be asked to provide documents or information that reasonably supports these checks. Services, deposits, withdrawals or account access may be delayed, limited or suspended while checks are completed. Information supplied for verification must be genuine, readable and up to date.

Keeping your account secure

You are responsible for keeping your login details, passwords and devices secure. Do not share your password or allow other people to access your account. You should notify Ricky Casino promptly if you believe your account has been accessed without permission, if your login details have been lost or if you notice activity you do not recognise. You remain responsible for activity carried out through your account unless applicable law requires otherwise.

You must not use the website to create duplicate accounts, bypass account restrictions, conceal your identity, interfere with another player or gain an unfair advantage. Ricky Casino may review account activity where it identifies unusual, fraudulent, abusive or otherwise improper behaviour.

3. Deposits, withdrawals, games and promotions

Deposits and payments

You may only use a payment method that is registered in your name or that you are authorised to use. You must ensure that all payment information is accurate. Ricky Casino may decline, reverse, hold or review a transaction where it cannot be verified, appears irregular or may involve fraud, money laundering, unauthorised use or a breach of these terms.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and you should not use gambling to meet financial commitments or recover previous losses. Available payment methods, processing arrangements, applicable fees and transaction requirements may vary and may be shown at the time of the transaction.

Withdrawals and account balances

Withdrawal requests may be subject to account, identity and payment checks. Ricky Casino may require a withdrawal to be returned through an approved method or to the original payment method where appropriate. The available options and any conditions will be shown through the website or account area. You are responsible for ensuring that your payment details are correct.

If a payment is reversed, rejected or disputed, you remain responsible for any amount properly owed. Ricky Casino may restrict further use of the account while a transaction is investigated. If an error results in a balance being credited to your account, you must notify Ricky Casino and must not use the incorrectly credited amount.

Games and promotions

Games must be used in accordance with the rules displayed for the relevant game. Game outcomes are determined by the applicable game system and, where relevant, random results. You accept the outcome of a completed game unless there is a clear technical or operational error. If a game is interrupted, Ricky Casino may review the relevant records and take reasonable steps to correct the issue.

Promotions, bonuses, rewards and offers are subject to their own terms. These may include eligibility requirements, qualifying transactions, wagering or play conditions, expiry periods, game restrictions and maximum or minimum requirements. You should read the specific offer terms before accepting or using an offer. If you do not meet those terms, a reward may not be issued or may be cancelled.

Ricky Casino may amend, withdraw or refuse a promotion where permitted, including where there is suspected misuse, technical error, multiple account activity or conduct intended to obtain an unfair benefit. Promotional terms do not override responsible gambling settings or any legal requirement.

4. Responsible gambling, privacy and acceptable use

Responsible gambling

Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Set a budget before you play and do not gamble with money needed for rent, bills, food or other essential expenses. Take regular breaks and avoid gambling when you are upset, under the influence of alcohol or drugs, or trying to recover losses.

Ricky Casino may provide tools and support options such as deposit controls, time reminders, account breaks, self-exclusion or other restrictions, depending on availability. You should use these tools if gambling is becoming difficult to control. A request to close or restrict an account may not be reversible immediately, and you should not attempt to open another account to avoid a restriction.

If you are concerned about your gambling, stop playing and seek independent support from an appropriate Australian gambling-help service or qualified professional. Friends and family may also be able to provide support. Ricky Casino cannot provide financial, legal or medical advice.

Privacy and communications

Personal information is handled in accordance with the Ricky Casino Privacy Policy. Information may be collected and used to provide services, manage accounts, process transactions, conduct verification, prevent fraud, meet legal obligations, improve the website and communicate with you about your account. You should read the Privacy Policy to understand how information is collected, used, stored and disclosed.

Acceptable website use

You must use the website honestly and lawfully. You must not introduce malware, attempt to gain unauthorised access, interfere with the website, copy or scrape its content, use automated tools without permission, reverse engineer the platform or knowingly exploit a fault. You must not publish or transmit content that is unlawful, threatening, abusive, deceptive or harmful.

Website content, branding, software, graphics, text and other materials are owned by or licensed to Ricky Casino unless stated otherwise. You may use them only for personal, lawful access to the services. No intellectual property rights are transferred to you by these terms.

5. Suspension, liability and general provisions

Suspension and closure

Ricky Casino may suspend, restrict or close an account where it reasonably considers this necessary, including for a suspected breach of these terms, inaccurate information, failed verification, payment concerns, responsible gambling reasons, suspected fraud, unlawful conduct or technical and security reasons. An account may also be closed at your request, subject to completion of any necessary checks or transactions.

If an account is suspended or closed, you must not attempt to create or use another account unless Ricky Casino confirms that you may do so. Any treatment of a remaining balance will be handled in accordance with applicable law, these terms, the results of relevant checks and the circumstances leading to the suspension or closure.

Website availability and errors

Ricky Casino aims to provide a reliable service but does not guarantee that the website, games or account features will always be available, uninterrupted, secure or error-free. Access may be affected by maintenance, updates, internet services, device settings, software issues or circumstances outside reasonable control. You are responsible for using a suitable device, connection and security software.

Where a clear technical, pricing or operational error affects a transaction, game, balance or promotion, Ricky Casino may take reasonable steps to correct the error. This may include cancelling an affected transaction, correcting a balance or restoring a game to its proper state, subject to applicable law.

Liability and disputes

Nothing in these terms excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified. To the extent permitted by law, you are responsible for your use of the website and for keeping your account information secure. You should raise any question or complaint through the support options made available on the website, providing enough information for the matter to be reviewed.

These terms are intended to operate in accordance with the laws and mandatory requirements that apply to your use of the services. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with the documents referred to in them, form the agreement between you and Ricky Casino for use of the services.